IT Support for Child Contact Centres
Are you responsible for a Child Contact Centre?
Fed up of IT glitches and not being able to get on with the job?
Do you want a fast, secure and reliable IT system?
"What truly sets CloudHost apart is their proactive approach. They've helped us streamline
our systems and implement robust security measures that have protected us from potential
threats. CloudHost's thoroughness and attention to detail have given us peace of mind, knowing
that our data is secure and our systems are performing at their best."
Phil Coleman - National Association of Child Contact Centres
Benefits
- Improve Staff Productivity.
- Control Costs.
- Quick Resolution of IT Issues.
- Single point of contact for all of your IT requirements.
Features
- Unlimited Telephone & Email Support.
- Proactive Monitoring of your Desktop PC's, Servers and Network.
- Staff Training & Upskilling.
- Guaranteed Service Level Agreements.
Support
- All technology supported.
- Automated updates & patching.
- 24/7/365 infrastructure monitoring.
- Three tailored packages to suit all budgets.
What does our Fully Managed service include?
What's included?
- Email & Telephone Support
- Network & Server Support
- Remote Management & Monitoring
- 3rd Party Patching & Antivirus
- Virtual IT Director (vCTO)
What's included?
- Security Awareness Training
- Advanced Threat Protection
- AI Spear Phishing & Cyber Fraud Defence
- Email Archiving
- Microsoft 365 Business Premium
- Cloud Backup
What's not covered?
- Project Work
- Onsite IT Clinics
- Penetration Testing
- Hardware & Software Procurement
Improve Staff Productivity & Decrease Dowtime
IT Support
- 25 Minute Response Time
- Unlimited Desktop Support 9-5
- 3rd Party Patching & Antivirus
- Remote Management & Monitoring
- Service Level Agreement
Fully Managed IT Support
- Everything in our Support Only package +
- Advanced Email Security & Threat Protection
- Microsoft 365 Licensing
- Security Awareness Training
- AI Spear Phishing & Cyber Fraud Defence
- Web Security & Content Filtering
- Email Archiving & Data Loss Prevention
- Cloud to Cloud Backup
- 3rd Party Liaison Support
Additional Managed IT Services
Cyber Security
Protect your business or organisation from attack with your very own Cyber Security Team providing 24/7 monitoring and lightning fast response and remediation. Also train and upskill your employees with security awareness training and automated phishing campaigns.
Unified Comms
Our managed IT support package is designed for businesses who don't have any existing IT staff or who have a member of staff looking after the IT but is not their speciality.
Web Hosting
Is your website needing a boost in speed? Are you looking to move hosting providers? Our dedicated hosting platform will meet your demands and more. We even offer free SSL certificates!
Connectivity
Our internet connectivity products have been developed to provide you and your customers the solutions you need today, in a way that is scalable to meet the demands of tomorrow. Offering high capacity solutions with top-notch security and performance guaranteed.
Microsoft 365
Designed to help you achieve more with less by offering innovative office apps, intelligent cloud services and world-class security. Chat, call, host online meetings and collaborate in real-time, whether you're working in the office or anywhere else in the world.
IT Consultancy
Our IT Consultancy partnership package is designed for organisations that may have an existing IT department but they are stretched and unable to provide the same care and service as a whole team can.
Modern Workplace
A complete out of the box solution for companies who want a cloud based computing platform with unlimited telephone and email support, business telephony, unified communications and security best practices.
Cloud Backup
Find and recover the exact data you want quickly and easily with a modern easy to use user interface that is accessible from anywhere with an internet connection. Back up all your Teams, Exchange, SharePoint, and OneDrive data, and choose full or granular restore depending on your specific needs.
Here's what some of our customers say
Not quite sure on where to start? Talk with one of our specialists!