Network Support

Network Support packages for your business.

"We've recently renewed our Managed IT Support contract with CloudHost
for another 3 years as the support we receive from them is second to none.
I would certainly recommend CloudHost for all of your IT & Telecom needs."
Dianne Hannah - FREShh Contract Cleaning

Save time & money by getting
Network Support from CloudHost

Does your network and servers often go down?

Do you come into the office after a weekend and dread the unthinkable?

Are you worried about the security of your data and network systems?

Schedule a call with our expert team
to discuss your network issues

BOOK A CALL WITH THE TEAM

Are you looking for a company to support your Network?

Our Network Support services allow your business to concentrate on the real things that matter - running your business! We take the hassle out of IT by monitoring and looking after all of your IT infrastructure. Whether you have on-premise environment or you have Cloud services already, we support your core IT infrastructure.

Our highly skilled network engineers will be able to get you back on track within no time. Whether you have an internet routing issue or you have a VPN issue we are here to help! Our Network support packages start from as little as £30 per user per month which includes pro-active monitoring and maintenance so not as expensive as you may think.

We proactively look after your whole IT infrastructure with our Remote Monitoring and Management platform built on Barracuda's MSP platform. We're able to monitor your environment 24/7 and resolve critical issues before it even becomes a problem for your staff.

Benefits

Improve Staff Productivity.
Control Costs.
Quick Resolution of network issues.
Single point of contact for all of your network requirements.

Features

Unlimited Telephone & Email Support.
Proactive Monitoring of your Servers, Switches, Firewalls and core Network.
Staff Training & Upskilling.
Guaranteed Service Level Agreements.

Support

Vendor Agnostic.
Automated updates & patching.
24/7/365 infrastructure monitoring.
Three tailored packages to suit all budgets.

Tailored packages to suit all budgets

Support Only

^£25.00^{per user}

25 Minute Response Time
Unlimited Desktop Support 9-5
3rd Party Patching & Antivirus
Remote Management & Monitoring
Service Level Agreement

Modern Workplace

^£50.00^{per user}

Everything in Support Package +
Network & Server Support
Microsoft 365 Cloud Backup
Microsoft 365 Business Premium
Exchange Online, OneDrive, SharePoint & Teams

Modern Workplace + Security

^£70.00^{per user}

Everything in Support + M365 Package plus
Advanced Email Security & Threat Protection
AI Spear Phishing & Cyber Fraud Defence
Email Archiving & Data Loss Prevention
Web Security & Content Filtering
Security Awareness Training
3rd Party Liaison Support

What's included as part of our network support?

1

Switches

We take care of all your switches regardless if you have VLANs, DHCP snooping or layer 3 routing. We will monitor for any issues and pro-actively resolve.

3

Internet Service

We will liaise with your Internet Service Provider even if you don't have connectivity through CloudHost. If theres an issue we will sort it on your behalf.

5

Wireless Network

We know how important a steady, reliable wireless connection is for your users. We can audit, deploy and fine tune your network.

2

Firewalls

Your firewall is the frontline protection against threats to your business and data. Our engineers will keep your firewall patched to the latest stable release.

4

Data Cabling

If you have intermittent problems with a device connecting to your network we can come and investigate and repair where needed.

6

Failover Testing

What good is it if you have two independant network connections without testing to make sure any failover/redundancy works.

Here's what some of our customers say

Cap Foundation

20/08/2022

As an organisation we look for IT services. We called cloudHost Limited several times for assistance and they have given us an amazing service all the time. Anyone requires IT Solutions- CloudHost is the next stop for your IT Development. Quality Service with dedicated team 👌🏾

Alom Hassan Rouf

20/08/2022

Fantastic service providers, excellent communication, well priced. Definitely worth recommending.

Derby Blinds

22/05/2022

I was introduced to CloudHost in April 2020. I was immediately impressed by their professional team in Derby, which is complemented by their expertise and specialist knowledge across all areas of managed IT support. Everyone at CloudHost who I’ve been in contact with have shown a real dedication to providing first class technical support and high quality customer service. The Service Desk has responded quickly to any technical queries I’ve raised and the IT support process they have in place is extremely efficient. I would highly recommend CloudHost to any company looking for a new managed IT service provider in the East Midlands area and beyond.

Nicola Paull

09/05/2022

I have been with this company since last year and have been really impressed with their customer care and also the high speed internet performance of my website. I would highly recommend them.

FREShh!